If the information provided is not able to answer your specific query, please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. directly to request assistance.

When will X Product be available on Discovery Service Y?

We’re retrospectively revamping our entire MARC catalogue to ensure that records are available at a document level and in greater detail for library catalogues and discovery products.

Update Summer 2021 - Due to the COVID-19 crisis, we're likely to see delays in MARC delivery for the following collections:

  • Mass Observation Project, Module II
  • Medical Services and Warfare, Module II
  • Sex and Sexuality, Module II

How are your MARC records produced?

We endeavour to build MARC records for every individual document in every Adam Matthew collection. In order to produce MARC sets in a timely manner, we use an automated template to produce document-level records. In addition to this, we do produce full, manual records for serials, monographs and umbrella records for each collection.

If you would to receive MARC record updates, please email This email address is being protected from spambots. You need JavaScript enabled to view it. to sign up to our MARC mailing list.

How much material can students download? Are there limits?

If your library has purchased perpetual access to a collection, there are no download limits for authorised users.

Do you have case studies on how to use your collections?

You can find a range of case studies on using our collections in teaching and research on our website.

What is the copyright situation for the images in collections?

The copyright holders for each collection varies. You can read more about a collection’s copyright status and how you can use materials from the site in the ‘Terms of Use’ of any site, located in the ‘Help’ section.

What is your compliance with accessibility frameworks/legislation?

For Accessibility information, please follow this link for our VPATs and accessibility statements.

How do I find out about usage/are you counter compliant?

You can find COUNTER 5 statistics for each purchased or trialled collection at counter.amdigital.co.uk. Your login details are given to library staff by our Customer Support team when access is arranged or details are requested.

How can I access Adam Matthew Digital Outreach services?

Our Outreach services are complimentary following purchase of an Adam Matthew collection. You can read more about the services and support options available here.

How do I embed documents in Learning Management Systems?

All of our documents, contextual pages and interactive tools have durable URLs allowing for link embedding into LMS platforms such as Blackboard or Moodle. Make sure you’re using the appropriate proxied URLs to ensure off-campus access is seamless. Speak to your library to find out more.

I need to make changes to my account. Who do I contact?

For any account changes, including IP addresses, branding, OpenURL resolver links etc, please contact the Customer Support team directly at This email address is being protected from spambots. You need JavaScript enabled to view it..

Our UK based team monitor this inbox from Monday to Friday and your request will be actioned as quickly as possible, usually within two working days of receiving your email.

We need our students to access Adam Matthew Digital collections remotely. How do we set up proxy access?

Please follow this link for information on how to set up proxy access.

Please make sure you include https://www.login.amdigital.co.uk in your list.

PLEASE NOTE: Adam Matthew Digital requires SSL Configuration for resources to proxy correctly.

My students are encountering issues accessing collections off-campus. Who can help?

For any off-campus issues please ask your library to email the Support team directly: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Customer Support team can coordinate with your library to facilitate off-campus access.

I’m a Librarian and we’re experiencing issues that have been identified as external. Who should I contact?

Please contact the Support team directly at This email address is being protected from spambots. You need JavaScript enabled to view it. and the team will investigate.

Our UK based team monitor this inbox from Monday to Friday and your query will be answered as quickly as possible, usually within two working days of receiving your email.

Sign up for a free trial

Sign up for a free trial

Free, 4-week trials are available on all Adam Matthew Digital products simply by completing a trial request form.

Sign up now